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Energy Helpline is a slick site with a great consumer offer.
The Energy Helpline is committed to providing customers with fast free friendly advice on their best gas and electricity deal. They show prices from all the suppliers in the UK so that they can absolutely guarantee that you cannot find a better deal than those found here.
The service launches at a time when all energywatch reports show increases in complaints of suppliers misselling and the electricity suppliers are said to be raising their prices. Given the current energy markets there couldn't be a better time for consumers to switch.
Switching through The Energy Helpline allows you to give pushy salesmen the boot and choose to switch or not to switch for yourself.
The website is really easy to use and if you do have any questions, you'll find all the answers on the website.
Why Switch?
Switching suppliers wiith Energy Helpline is simple and can save you a lot of money. The service is built from the consumer's perspective. They show all the major tariffs available in the market place, how much you would save switching to them and the service ratings of each company so that you can make the right choice for you. Many people can save £100-200 per year or £500-1,000 over the next 5 years.
If you choose to switch you can do so quickly and easily using their online sign up forms. This only takes a few minutes. And if you use these forms there is no need to fill out any paper forms or sign any contracts. It is all done for you online. They then send off your details to your new supplier and they then inform your old supplier. You don't need to do anything more.
If you change your mind for any reason - just call them within 7 days and they will cancel your switch for you.
There are absolutely no hidden surcharges or costs. You see the best available rates from all suppliers in your area on the results screen and you decide who you would like to switch to. How does the process for transferring suppliers work?
Choose the supplier which offers you the best deal using the Energy Helpline calculator. You can look up information about all the suppliers and tariffs on the results screens and can search by price, service rating or charity donation. Once you have decided on your new supplier, you can then provide them with your details that will form the basis of your contract. These will then be forwarded by them to your new supplier who will then arrange your switch. They will send you an email to confirm the details of your switch and a contact point at your new supplier if you have any questions or queries. Within a month, you should be given a supply transfer date from your new supplier – this is the day on which your supply transfers to them. On this day, you should take a meter reading and submit it to your new supplier. This will be passed on to your old supplier so that they can arrange your final bill.
Will there be any interruption to my supply?
No. There will be no interruption whatsoever. There is no need to change any meters, wires or pipes – your new supplier will use the same ones as your old supplier. The only changes that you will notice will be a lower bill and / or improved customer service from your new supplier.
I'm not sure who my current supplier is; how do I find out?
Look for recent bills - the supplier name will be on there. Otherwise, to find out who your current gas supplier is, you can contact the Meter Point Number Helpline on 0870 608 1524. To find out who your current electricity supplier is, you can contact your landlord or letting agency or your regional electricity supplier eg. London Electricity - you can find their phone number in the phone book, on the web or from directory enquiries.
What is a gas meter (or MPRN) number and how do I find it?
Your MPRN (Meter Point Reference Number) is the unique identifying number of the Gas meter at your property. It is a 10 digit number, sometimes referred to as an "M" number, and can be found on your gas bill (generally on the back of the bill). If you can't locate your MPRN on the back of your gas bill or on your meter, you can call the Meter Number Helpline on 0870 608 1524. IF you sign up with Energy Helpline, they have a special system on the site which looks up your meter number automatically from 90% of UK addresses.
What is an electricity meter (or MPAN) number and how do I find it?
Your MPAN is the unique identifying number of the Electricity meter at your property. It is often referred to as a "Supply Number" or "S" number, and it can be found on your electricity bill (generally on the back of the bill). If you can't locate your number, you should contact your current electricity supplier. Energy Helpline have a special system on the site which looks up your meter number automatically from 90% of UK addresses.
Can I get gas and electricity from the same supplier?
Yes. Most suppliers now provide both gas and electricity. These combined plans or dual fuel deals often include reduced prices and special discounts.
What is Ofgem?
Ofgem, the Office of Gas and Electricity Markets, is the independent regulator of the gas and electricity industries. It was set up by the government to protect the interests of all gas and electricity customers, and to promote competition in gas and electricity markets throughout Great Britain.
What is Energywatch?
Energywatch is a government body that represents the interests of gas and electricity consumers in the UK. It offers free help and advice to consumers.
Tens of thousands of people use the site each day to research and buy the best value financial products available in the UK today.
In 2002 Money Supermarket sourced over £2 billion in personal loan lending alone. They generated over a million credit card applications and tens of thousands of other products such as secured loans, mortgages and insurance.
With databases that hold nearly 100% of the UK's personal finance products, some exclusive to Money Supermarket, you can benefit from having truly searched the web.
USwitch are the UK's largest independent online price comparison calculator for gas, electricity, digital television and home telephone. Users provide details of their current suppliers & uSwitch shows them how much they could save and encourages them to switch suppliers online.
Anybody who wants to compare prices and save money on their household bills. On average 167,000 UK households each week switch their energy supplier, with an average saving of 140GBP.
Why should I switch?
Get the best deal
The people who visit their site usually want to save money on their household bills. Some are unhappy with their existing supplier but don�t have time to choose a more suitable one or aren�t sure how to switch. Others are keen to know whether they�re getting a fair deal from their supplier and uSwitch can give them this information.
Advice you can trust
An increasing number of consumers prefer to deal with utility or phone companies through an independent advisor so they can be assured of an impartial service. Their data comes directly from the supplier companies and govenment regulators and is continually updated to ensure it is comprehensive and accurate.
It's quick and easy
Switching is easy to do and using the website will only take a few minutes of your time. Moving to a new supplier is not risky. Most suppliers are large, trusted companies and all of them are regulated to ensure standards of service.
Is it free to switch?
Yes, uSwitch is FREE for consumers. But you are under no obligation to switch when you go to their website. uSwitch aims to provide you with all the information you need to make an informed decision about which supplier will best suit your needs.
What�s in it for us?
uSwitch is funded by the small commissions they receive from suppliers when customers choose to switch online. These commercial relationships have no bearing on the ranking of suppliers in the uSwitch calculators. In fact, uSwitch provides information on all energy and digital television suppliers, and 19 UK telephone suppliers, including BT, Kingston, ntl and Telewest � not just the ones that give them commission. They do not have any advertising on the site and they do not sell customer data to any third party.
Why use uSwitch.com?
It is the only place you can get a truly independent and impartial overview of energy, home phone and digital TV tariffs. uSwitch has a reputation for providing good service and consumers use their comparison tools time and time again. Their website ranks number 2 in the UK for utilities sector. They receive more visitors than all of the supplier sites except British Gas.
How will I get the best deal?
Switching suppliers is simple
1. Enter your postcode into the uSwitch calculator then insert details about your usage and preferred packages or tariffs.
2. uSwitch will list all the options available in your area.
3. After you have compared all the suppliers and packages you can choose to sign up to a new provider online. This takes about five minutes.
4. uSwitch will send you an email to confirm the switch.
5. Your details will be processed and forwarded to the supplier.
6. The supplier will contact you to confirm the date your new service will commence. This takes around 5 days for telephones and 28-45 days for energy
What details do I need to give?
The only information you need to make a price comparison is your postcode, although they can help you make an accurate assessment of your usage and annual bill if you provide them with exact details. They can also make estimates of your usage if you enter your profile into the calculator. If you decide to make the switch you will need to fill in your personal details (these pages are secure).

















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